BRL-003 Retail Management Perspectives & Communication
Solved Assignment 2020-2021
Course Code : BRL-003
Course Title : Retail Management Perspectives &
Assignment Code : BRL-003/TMA/2020-2021
Coverage : All Blocks
|Title Name||BRL-003 Solved Assignment 2020-21|
|Service Type||Solved Assignment (Soft copy/PDF)|
|Course||Bachelor of Business Administration (BBA) in Retailing|
|Semester||2020-2021 Course: BBA|
|Product||Assignment of BBA 2020-2021 (IGNOU)|
|Submission Date||You have to submit the assignment of all the courses to The Coordinator of your Study Centre.
For appearing in June Term-end Examination, you must submit assignment to the Coordinator
of your study centre latest by 15th March. Similarly for appearing in December Term-end
Examination, you must submit assignments to the Coordinator of your study centre latest by 15th
Attempt all the questions
(A) Short Answer Type Questions
1. What are the principles of scientific management? Describe briefly its
2. What are the qualities of a good management plan? List the benefits of
retail planning process.
3. Discuss an ideal retail organization structure. How is a learning
organization for retail business built?
4. What is meant by decision making in a retail organization? Explain
different stages in decision making.
5. Describe various leadership traits. (10)
6. Distinguish between
a) Bureaucratic control and Budgetary control
b) Autocratic leadership style and Participative leadership style
7. Write short notes on the following
a) Types of communication flow
b) Body language
(B) Essay Type Questions
8. What is listening? Explain three basic steps in listening. How can one
become a good listener?
9. Discuss positive and negative impacts of technology enabled business
communication. What are the criteria for selection of communication
BRL-003, BRL-03, BRL-3, BRL3, BRL 3, BRL 003, BRL 03, BRL003, BRL