MMPC-019 Total Quality Management Solved Question Paper June 2023
Total Quality Management Course Code: MMPC-019
Title Name
MMPC-019 Solved Question Paper June 2023
University
IGNOU
Service Type
Solved Question Paper (Soft copy/PDF)
Course
MBA NEW
Language
English
Course Code
MMPC-019
Product
Solved Question Paper (IGNOU)
1. How did the concept of quality management evolve ? Discuss the overview of quality management. 2. Discuss the Crosby School of Total Quality Management. 3. Why is TQM important for organisations in the present context ? Discuss giving examples. [ 2 ] 4. What is the role of TQM in formulating the strategy of any organisation ? Explain. 5. Discuss different types of sampling techniques giving examples. 6. Explain the role of leadership in TQM. Give suitable example. 7. What is ISO-20000 ? What are the requirements of ISO-20000 ? 8. Discuss the fundamental concept of excellence in TQM.
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