BCOE-144 OFFICE MANAGEMENT AND SECRETARIAL PRACTICE in English Solved Question Paper June 2024

BCOE-144 OFFICE MANAGEMENT AND SECRETARIAL PRACTICE in English Solved Question Paper June 2024

OFFICE MANAGEMENT AND SECRETARIAL PRACTICE
Course Code: BCOE-144

1. (a) What is office layout ? State its
objectives. 10
(b) State the significance of office procedure
followed in office. 10
2. What are office etiquettes ? List out ten do‟s
and don‟ts for office etiquettes. 10+10
[ 2 ] BCOE-144
3. “Line organization is the simplest framework
for the whole administrative organization.”
Elaborate. Discuss its advantages and
disadvantages. 8+12
4. Discuss in detail the roles and duties of
office manager with the help of suitable
examples. 20
5. (a) Explain the term „filing‟. What are the
characteristics of a good filing system ? 10
(b) Explain various stages of the filing process.
10
6. (a) Explain the qualifications of a Secretary.
10
(b) Briefly explain various types of budgets.
10
7. (a) What are the various ways in which a
meeting can be classified ? Discuss in
detail. 15
(b) What are the requisites of a valid
meeting ? 5
[ 3 ] BCOE-144
P. T. O.
8. What do you mean by office mechanisation ?
Explain its advantages and disadvantages. 20
9. Write short notes on any four of the following :
5×4=20
(i) Purchasing principles
(ii) E-mail etiquette
(iii) Advantages of good Indexing System
(iv) Consumable/Stock Register
(v) Web-Conferencing
(vi) E-governance